Orders
What is Kravico jewelry made of?
All our pieces are made from S925 sterling silver with a thick layer of 18kt vermeil gold plating, crafted for elegance, durability, and everyday wear.
What is demi-fine jewelry?
Demi-fine jewelry bridges the gap between fine and fashion jewelry, using precious metals like sterling silver and gold vermeil for a luxe look at an accessible price.
Can I wear Kravico jewelry every day?
Yes! Our jewelry is made for daily wear — stylish, sturdy, and not just meant for the locker.
Where is Kravico jewelry made?
All pieces are crafted in-house at our units in Mumbai & Surat, giving us full control over quality.
Is your gold plating long-lasting?
We use 18kt vermeil gold, which is thicker than regular plating. With care, it stays radiant for years.
Are your designs original?
Absolutely. All designs are created by our in-house team, ensuring originality and exclusivity.
Do you offer a warranty?
Yes, we provide a 1-year manufacturing warranty on all products.
Is your jewelry hypoallergenic?
Yes, it’s nickel-free and skin-friendly, ideal for sensitive skin.
What payment methods do you accept?
We accept:
- Credit & Debit Cards (Visa, Mastercard, RuPay)
- UPI & Net Banking
- Wallets: Paytm, PhonePe, Google Pay
- Cash on Delivery (COD)
Is COD available?
Yes, Cash on Delivery is available across most PIN codes in India.
Do you offer personalized jewelry or engraving?
Yes, we offer engraving on select pieces. Check the product page or contact us.
Will the jewelry tarnish over time?
With care, vermeil gold stays intact for years. Avoid water, perfume, and harsh chemicals.
How can I find my ring size?
Use our Ring Size Guide on the product page or contact us for help.
Is my payment information secure?
Yes, we use SSL encryption and trusted gateways to keep your data safe.
Can I track my order?
Yes, tracking info will be shared via email/SMS after dispatch.
Do you restock sold-out items?
Most are limited-run, but you can sign up for restock alerts on the product page.
Do you offer gift packaging?
Yes, each item comes in a beautiful Kravico box, with an option to add a gift note at checkout.
What if I need help with my order?
We’re here 7 days a week, even on Sundays — reach us on email or WhatsApp.
Shipping & Returns
Do you ship internationally?
Currently, we ship across India. For international orders, contact us at 📧 care@kravico.com or 📱 +91 81605 06716.
How long will my order take to arrive?
Orders ship in 2-3 working days. Delivery takes 5-7 business days, based on location.
Do you offer returns?
Yes, we offer a 2-day return policy for unused items in original packaging. Check our Return Policy page for full details.
What if I miss the pickup for return?
We generate pickups only once. If missed, the customer must self-ship the item.