Kravico Care Promise – 1 Year Warranty
Your jewelry is more than an accessory — it’s part of your everyday story. At Kravico, we make sure it stays with you, worry-free. That’s why we provide a complimentary 1-Year Warranty on every piece you buy.
This promise is our way of standing behind the craftsmanship, durability, and finishing of your demi-fine jewelry.
✅ What We’ll Take Care Of
Our warranty covers:
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Replating support if your jewelry shows signs of premature fading due to material or plating flaws
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Manufacturing issues like weak clasps, loose joints, or stone settings
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Breakage caused by design weakness (not by accidents or rough handling)
👉 No fees are charged for approved claims — pickup, service, and return are fully covered by Kravico.
❌ What’s Outside the Warranty
Because jewelry is delicate, here’s what isn’t included:
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Damage from perfumes, sweat, water, or chemicals
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Accidental drops, scratches, or daily lifestyle wear
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Items that are lost, stolen, or modified by outsiders
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Natural tarnish or fading due to lack of care
💡 Pro tip: Keep your jewelry shining by storing it in your Kravico box or pouch and avoiding direct contact with liquids.
🔎 How to Claim Your Warranty
We’ve kept the process simple:
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Reach us at care@kravico.com or WhatsApp +91 8160506716
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Send us your order number, a short note on the issue, and clear photos/videos
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Our team will review and confirm eligibility
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If approved, we’ll arrange pickup and either repair, replate, or replace your piece with the same design (if available)
📌 Important to Know
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Coverage is valid for 12 months from your purchase date
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If the original design isn’t available, we’ll offer store credit or a closest match
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Kravico reserves full discretion to approve/reject claims depending on condition and eligibility
💎 Our Commitment
At Kravico, we design jewelry that feels luxurious yet effortless for everyday life.
This warranty is just another way of saying: we want your pieces to look as timeless tomorrow as they do today.
